Best Hilo Hotels

"A very retro American country hotel. I was a little worried about the poor hygiene and facilities when I read the reviews on Google before, but the final stay experience was far beyond my expectations and I felt it was worth the money. Facilities: Very retro, like something from an old American TV series, but there are no faulty facilities. If you need hot water, you can ask the front desk for a water heater. Hygiene: I always see that there are bugs because it is very close to the sea and greenery. There is no air conditioning in the hot season, but we didn't feel it when we stayed during the Spring Festival. It was very suitable. Environment: Superb, you can see the sea and swimming pool as soon as you open the door. The location is also very good. It is not far from the airport or the volcano. You can also go for food soon after leaving. Service: Very good, there is reception even at night and they are very enthusiastic to register the license plate. The parking lot has limited parking spaces. If it is full, you can go to the big 🈳 muddy field diagonally opposite to park. In short, it is highly recommended"

"Short walk from the bus terminal. Very friendly, dedicated staff. Pancake breakfast was a nice bonus, though not particularly delicious. Live Volcano TV and a nice lounge. Unfortunately, there are no outlets by the bed, limited space in the room, and it's noisy due to the street. Bathrooms aren't always clean, showers are too small, and there's no room for clothes or shelves. Outlets don't work for large adapters."

"Delightful hotel in a prime location: surrounded on a peninsula of sorts by lagoons/“ponds” filled with wildlife like herons, turtles, and fish. Each morning there are people fishing and enjoying the park next door and the pool is situated to enjoy all of this beauty. The rooms are basic and dated but you have what you need and if you have a relaxed Hilo mindset you’ll probably enjoy the 60s tropical vibe as much as we did! Very basic continental breakfast (bread and fruit only), but an okay-looking restaurant on site. There is also a small party/liquor store and a gift shop. Advice on how to make your experience feel like a resort: - book room 416 or something around there: one with a balcony in the Oceanside. - grab some meats and cheeses from the supermarket and if you can, hard boiled eggs or the like to supplement your breakfasts (there’s a fridge in your room and you can put your continental breakfast from the hotel in a To Go container that you re use each day). -get up early each day to have breakfast in the balcony and enjoy your view a couple hours before the day’s activities. So special and relaxing!"

"This hotel is definitely good in Hilo, Big Island, with beautiful scenery and a free botanical garden next to it where you can see the Hawaiian state bird, the nēnē goose. It is about a 10-minute drive from the airport. The interior decoration of the room is relatively ordinary, with large white walls. There is only a small outdoor swimming pool. The sea view room I booked does face the sea with all windows. It is very beautiful when I open the curtains in the morning. There is another thunder point. This hotel does not clean the room by default for consecutive stays. You need to make an appointment for cleaning in advance or tell them that you need to clean every day when you check in. Otherwise, their room service will not enter the room! The breakfast I booked on Ctrip included three breakfasts, but in fact, their hotel can only book two by default. When I got there, I contacted Ctrip again, and Ctrip refunded me the breakfast fee for one person. Later, when I checked out, I asked the front desk to print out the bill to figure out how they calculated the breakfast. Here I will also introduce it to you: the hotel breakfast is priced at 25 yuan per person. It is not a buffet but a meal. After ordering, it will be posted to the room bill and charged according to the actual fee. But when I checked out, the front desk didn't mention the breakfast bill, and directly calculated the total bill. I found that the settlement email sent to me was the total bill including breakfast. I went back to the front desk and reminded her that I had booked a breakfast-included package. She said, ”Oh, sorry to check it.” Then she said she would refund 25 yuan/day/person (50 yuan/day) to my card. If I hadn't checked it, I would have charged it again without knowing it. So it is recommended that you don't include breakfast in this hotel. The quality of their a la carte breakfast is still good, and you can go to the restaurant to order it directly. In addition, the beverage coupons given in the lobby bar can be used in the lobby bar, but I didn't find out until the last day that it can also be used in the breakfast room. One coupon can be exchanged for a glass of juice or soft drink. Then the hotel also has free hot coffee and hot tea, but it is hidden next to the restaurant. You have to ask to understand. There are also two large cookies given when you check in, and you can ask her for them at any time. The front desk will be happy to give you two. Here I provide information for people with social anxiety and friends who are not good at English."

"Tremendous space & person! I arrived late (after 8pm) as a surprise for my Family Reunion & so after dinner. The caretaker met me kindly after I got into the door (clear & simple instructions were given) to help me to get my bearings, carry my 2 carryons to my room & lead me to my room. He also provided a cold bottle of water, MUCH appreciated! I found the place to be very clean, spacious & well-organized with simple instructions in the bathroom, kitchen & shared spaces. I appreciate the simplicity & cleanliness, while still giving me my space! TY again for this last-minute booking that turned into a true treasure for myself as an introvert needing space, cleanliness & simplicity. Mahalo & May ke Akua bless U always! Dawn"

"Everything is fine, but shopping is not convenient, you must have a car, otherwise you should exercise every day."

"The facility was clean and quiet. It is in a nice neighborhood within close driving distance to all of the Hilo attractions. The desk person had helpful suggestions for local restaurants and activities. My wife and I stayed for a weekend, and recommend Arnott's. It's a great pace for under $200 per night."

"Complete facilities, excellent location, beautiful environment, dense vegetation before and after, there is a large garden behind, a wide variety of plants, good service attitude, the front desk clerk is very warm and polite, breakfast has cake or bread, hot coffee and milk, Fresh and juicy Hawaiian papaya kitchen utensils are complete: 4 stoves, various knives, dishes, detergent, etc. There is a free parking lot behind. The only downside is that after dark at night, there is an unknown bird concert until dawn. Still, we were very happy with the night and highly recommend."